Frequently Asked Questions

General

What is FinlyticZ?

FinlyticZ is a mobile ERP platform that connects with Tally ERP 9 and Tally Prime, giving you real-time access to your business data on your phone — including reports, ledgers, stock, invoices, and more.

Which Tally versions are supported?

Both Tally ERP 9 and Tally Prime are supported.

Is my data secure?

Yes. FinlyticZ uses 256-bit encryption for all data transfers. Your data is encrypted in transit and at rest on secure cloud servers.

Does FinlyticZ modify my Tally data?

FinlyticZ primarily reads data from Tally. Voucher writeback (creating entries from the app back to Tally) is an optional feature that you control.

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Pricing & Plans

Is there a free trial?

Yes! FinlyticZ offers a 14-day free trial with full access to all features. No credit card required.

How much does it cost after the trial?

The Business Plan starts at Rs 2,999/year (excluding GST). Add-ons are available for additional devices (Rs 1,499) and ad-free experience (Rs 999).

Can I cancel my subscription?

Plans are non-refundable once activated. You can choose not to renew at the end of your billing period.

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Setup

Do I need to install anything on my PC?

Yes. You need to install the FinlyticZ Connector desktop app on the same PC where Tally is running. This bridges Tally with the mobile app.

Does Tally need to be running for the app to work?

Tally needs to be running for new data to sync. Previously synced data is available in the app even when Tally is closed.

Can I connect Tally from a different PC on the network?

Yes. Set the Tally PC's IP address in the Connector's Tally Setup instead of localhost. Both PCs must be on the same network.

What port does FinlyticZ use?

The Connector communicates with Tally on port 9000 (default). This can be changed in both Tally and the Connector settings.

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Mobile App

Which platforms are supported?

Android is currently supported via the Google Play Store. iOS is coming soon.

Can multiple users access the same company?

Yes. Multi-user access is supported. The admin can add users from the app's Users section.

Can I switch between multiple companies?

Yes. Go to the side menu > Companies to switch between your synced Tally companies.

How often is data synced?

By default, data syncs every 30 minutes. Profit & Loss reports sync every 6 hours. These intervals are configurable in the Connector.

Can I create invoices from the app?

Yes. You can create Sales, Purchase, and Journal vouchers from the app's Voucher section. These can be written back to Tally.

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Troubleshooting

The Connector can't connect to Tally

Ensure Tally is running, "Act as Server" is enabled (F12 > Advanced Configuration), and port 9000 is not blocked by your firewall. See Troubleshooting.

My data isn't showing in the app

Check that the Connector is running and syncing. Go to Sync Jobs in the Connector to verify. Also check that you've selected the correct company in the app.

I forgot my password

Tap Forgot Password on the login screen, enter your email, and follow the OTP verification process to reset your password.

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Contact

For any other questions:

• Email: support@finlyticz.com
• Phone: +91 7304471349